Frequently Asked Questions
Q: Turn on the power supply, indicated light are shine?
A: Check the back panel of the camera and ensure the power wire connect well.
Q:Turn on the power supply, but any image on the monitor.
A:check the camera head and control unit’s cable connected well.
check the monitor is in normal working condition.
check signal cable between camera and the monitor is connect well.
Q: The image on the screen is not clear?
A: Check the focus whether adjust properly.
Check the camera lens whether clean?(no stain or blot)
Q: Image reflection too bright or too dark?
A:Adjust the parameters in camera.
Check light source and cable are in normal working condition.
Q: How long of products warranty period
A: There are no dietary restrictions.
Q: Do I offered OEM service?
Q: How long of our lead time?
A: 20 days after receiving your payment.
Q:Which payment term you can selected?
A:T/T,LC or Western Union